Professional Profile


Most business projects seek process improvements. Here are examples of some I have successfully completed:

  • business policy development — the policy and process framework for an enterprise-wide Business Process Engineering project

  • management information systems — the corporate product costing system for a large bank

  • operations research — discrete event simulation models of mail flows in a bank's statement processing operation

  • business planning — a statistical forecasting model for credit card statement processing

Please follow the link to some short Business Analysis Case Studies and you will discover how my approach to process improvement can streamline your document creation and publishing system.